How to know when your parent shouldn't be driving to appointments any more
The eligibility question, answered honestly, including when the answer is no.
Coming soon
Written for the person doing the caring.
Most of what is online about elder care is written for clinicians or written to sell something. These are for the daughter at 11pm with a question she cannot ask anyone until Monday.
The medication list is wrong. Here's how to fix it.
The single highest-value thing a family can do in an afternoon.
Coming soon
What "homebound" actually means to Medicare
The definition that stops people qualifying.
Coming soon
Getting a parent to accept help without a fight
The refusal problem, which is the real blocker.
Coming soon
The first week after a hospital discharge: what to watch for
The highest-risk window.
Coming soon
Advance directives, in plain English
What the documents are and which ones matter.
Coming soon
Common questions
Common questions
The ones that come up on nearly every first call.
For most patients, the same as an ordinary office visit. House calls are billed as Medicare Part B primary care, so if you have Medicare or Medicare Advantage there is often nothing out of pocket. There is no membership or concierge fee. We verify your specific plan and tell you the number before anything is scheduled.
Medicare Part B, most Medicare Advantage plans, and a range of commercial plans including Anthem, Blue Cross Blue Shield, Cigna and Humana. If we cannot bill your plan we say so on the first call and point you toward a practice that can.
Forty-five to sixty minutes, and it is the same clinician each time so nobody starts from scratch. That is most of the point: a fifteen-minute slot cannot cover six conditions and a medication list.
Yes. Our physicians prescribe, adjust and deprescribe, and send everything to your pharmacy from the house. We also draw blood, run EKGs and do most point-of-care testing on site. Imaging and specialist procedures we arrange and coordinate.
Call 911. We are a primary care practice, not an emergency service, and this site is not monitored around the clock. What we do is reduce how often it comes to that, by catching the drift between appointments, and we follow up at home within 48 hours of a discharge.
Chicagoland, including Chicago, Cook County and the near western and southern suburbs, plus Lake and Porter counties in Northwest Indiana. If you are just outside the line, call anyway. We sometimes stretch, and if we cannot we usually know who covers your street.
Call us or use the contact form. We ask about her conditions, her insurance, and how hard it is for her to get out, which usually takes under ten minutes. We verify the benefit, then book. The first visit is typically within three days. A family member can start the process; no referral is needed.
A replacement, in most cases. We become the primary care practice, so we manage the medication list, order the labs, and make the referrals. If she would rather keep her current doctor, tell us and we will work out the split.
Common. A lot of people hear "a doctor is coming to the house" and assume things have got serious. It usually lands better as "so you do not have to go anywhere any more." We can also do the first visit as a no-obligation assessment.
Still unsure? Call (872) 260-0204 and describe an average morning.
Get started
The next appointment doesn't have to be a production.
Tell us what is going on and we will tell you honestly whether we are the right fit. If we are not, we will say so.